Technical Assistance and Help

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Trouble-shooting your nailer:
If you are having a problem with one of our pneumatic Powernailers®, try trouble-shooting it first with our Trouble Shooting page.

Still having trouble? See our Factory Rebuild Service

Service & Maintenance Videos:
Complete Online Video Guide for Powernailer Care and Maintenance including drive blade replacement, seal replacement and complete overhaul.
NEW! FLEX and Power Roller Conversion Kit Video.
Parts, Information and Literature:
Original operators manual, schematics, and parts lists for Powernail products.
Technical Bulletins:
Useful tech bulletins for common problems with nailer operation or use.
Parts Store Online:
Parts store with complete parts listings, kits, assemblies and schematics diagrams for all Powernail products.
Service through a Powernail Distributor
(Dealer Locator), (Rental Locator), Factory Repair Service
Powernail products may be taken to your closest Powernail dealer for parts and service.  If you would like a Powernail factory flat-fee repair, please see our Repair Service Page for shipping instructions.

For help with your flooring installation, contact the flooring manufacturer, your flooring dealer, or:
 • The National Wood Flooring Association: (NWFA)
 • NWFA Training Programs (Calendar)

Here are some other helpful installation links:
 • The Wood Flooring Manufactures Association (NOFMA)
 • Maple Flooring Manufactures Association (MFMA)
 • Decorative Flooring School: 

For help with a Powernailer, Powercleats or Powerjack problem contact your local Powernail dealer, Powernail sales representative, or call Powernail customer service department directly at: 800/323-1653 or 847/634-3000. Hours of Operation: 7 am - 4:30 pm (Central Time)

Click here for Warranty Registration